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UID:MEC-b07a05e24d1729651ca0e98bf65fdf56@galpinautouniversity.com
DTSTART;TZID=America/Halifax:20260216T120000
DURATION:P0S
DTSTAMP:20241219T120609Z
RDATE;TZID=America/Halifax:20260216T120000,20260817T120000
CREATED:20241219
LAST-MODIFIED:20251212
PRIORITY:5
SEQUENCE:2
TRANSP:OPAQUE
SUMMARY:206 Multi-Point Inspection – Need
DESCRIPTION:This course is required for SA Level 1, PA Level 1 & BDC Certifications.\nThe purpose of this course is to provide the service advisor with the highest impact 3 step process to present the MPI.\nThe student will learn the following impact items…\n\nHow to properly present the PASS/FAIL Approach\nHow to properly present the TOTAL COST to the customer\nHow to handle simple questions regarding the FAILED items\nHow to present dealership financing options (if available)\nHow to give the customer control in the purchase decision\n\nThis class is designed for the following associates…Service Advisor, Service Manager, General Manager, Cashier, Valet, Technician. 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URL:https://galpinautouniversity.com/events/206-multi-point-inspection-need/
CATEGORIES:All Courses,BDC Certification,Parts Associate Level 1,Parts Manager Certification,Service Advisor Level 1,Service Manager Certification
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