403 The Art of the Walk Around 3 – My Dealership
This course is required for SA Level 3 & Valet Certifications. The purpose of this course is to guide the associate on creating the perfect walk around at your dealership.
The student will learn the following impact items…
- How to create a walk around process for your dealership
- How to implement the walk around in your dealership
- How to re-deliver the vehicle with a final walk around
- How to ask for and get great CSI
- How to ask for and get Social Media reviews
This class is designed for the following associates…Service Advisor, Service Manager, General Manager, Valet. The goal is for the student to see an increase in RO Sales, Customer Engagement and improve CSI and Retention.